Salary Range: £110000 - £75000
We are building the support platform for developer tools. Think Linear meets Stripe for customer support: A tool that’s both delightful to use out of the box and powerful to build with.
Support might seem boring at first, but we think it’s one of the most interesting products to work on. Support tools are the very definition of a productivity tool. They’re inherently multiplayer, high volume and collaborative with unique technical demands. Plus, every company that has customers, has customer support - a huge software market.
We’re looking for an experienced frontend engineer to help us lead and shape all things frontend at Plain. You'll be joining a small but experienced, commercially savvy, and product-centric team. Everyone on our team is technical, commits code, and speaks to customers. We maintain complete internal transparency on almost everything, and are just as driven by building a great product as we are by building a great company.
You’ll be the most senior individual contributor in our frontend discipline. So while you’ll be very hands-on, you’ll also have a huge impact on what we build, how we build it, and in helping build a frontend discipline known beyond Plain for the quality of its work.
Together with the team, you will work on everything from our most complex challenges to the smallest product improvements.
Here are some examples of things we need help with right now:
We’re a small team with a high trust culture, very few meetings and no bureaucracy. You can actually get things done here.
Our team combines experience from some of Europe’s category-defining companies. You’ll have super high bandwidth conversations here and find appreciation for even the smallest details in building a product. Between us, we’ve helped build companies and products like Deliveroo, Lyst, Freetrade, Babylon, Songkick and Hopin.
We continuously invest into our own developer experience. For example, with every PR we deploy a full end-to-end copy of our entire infra (no more “it worked locally”). It’s really fast to build things here. Read more about it here.
We are very close to our customers. They hold our product to the same high bar we do. We’ve had customers share everything from a button being one pixel off to nuanced developer experience improvements (and we love it!) Some of them even invested in our company.
We’re well financed by top tier investors like Index Ventures, Connect Ventures and some incredible angels. Read more about our most recent fundraise here.
We’re very proud of, and led by our values. For example, unlike many other companies, our goal is to build an intentionally small one. You can read more about them here.
(And at the end of the year, the founders cook the whole team dinner. You might feel that’s a threat rather than a benefit but we were told in a non-anonymous survey where definitely no pressure was applied that our cooking is good)
We want our team to reflect and celebrate the diversity of our society and build a product for everyone - if we fail in doing that, Plain does not deserve to exist. No matter who you are and the things that make you, you - you will be welcome here, and we can't wait to meet you.
There's a bit more about the kind of company we're building here if you're curious: https://plain.com/jobs
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